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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelly hayes

March 27, 2025

5  out of  5
rating by Shelly hayes
"It was quick easy they explained everything very very nice and polite crew I recommend them highly and they were the cheapest I found"
We responded:
"Thank you, Shelly, for sharing your positive experience with us. We're glad we could assist you efficiently and clearly. We appreciate your recommendation and are glad to know you found our services competitively priced. Your feedback is invaluable to us!"
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Itzel

March 20, 2025

5  out of  5
rating by Itzel
"Mandi is such an amazing agent. She’s always so helpful and honest about everything. My family and I are grateful for the way they help and treat us at State Farm. We will keep recommending them and specially Mandi!"
We responded:
"This is so great to hear! Thank you so much for sharing your experience with Mandi. We're grateful for your trust and recommendations of our services to others!"
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Dianne Powers

March 20, 2025

5  out of  5
rating by Dianne Powers
"We had a great experience working with Alexxa. She was extremely helpful, knowledgeable, answered our questions, diligent and all in a timely manner. Thank you very much!"
We responded:
"Thank you, Dianne, for sharing your positive experience with Alexxa! It's great to hear that she could assist you so effectively. We're glad to have been of service and look forward to assisting you in the future."
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Katie Bennett

March 20, 2025

5  out of  5
rating by Katie Bennett
"The entire team is incredibly friendly and approachable. They’re also very knowledgeable, taking the time to answer all questions with clear and thorough explanations. It's clear they genuinely care about their clients. Overall, a fantastic company that I would highly recommend!"
We responded:
"Thank you, Katie, for sharing your positive experience with us! It's awesome to hear that you found our team friendly and knowledgeable. Your recommendation means a lot to us, and we're grateful for your kind words."
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Chris McMinn

March 13, 2025

5  out of  5
rating by Chris McMinn
"I have been with Jim Evans over 30 years, I have been pleased with the entire crew!"
We responded:
"Thank you, Chris, for your kind words and for being a loyal customer for over 30 years. Your positive feedback is much appreciated!"
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Doug Weier

March 6, 2025

5  out of  5
rating by Doug Weier
"Mandi Henthorn is awesome to deal with! She is always very prompt with responses and helping us out with getting the best coverages we can."
We responded:
"Thank you, Doug, for sharing your positive experience with Mandi! It's great to hear that she has been prompt and helpful in securing great coverages for you. Your feedback is greatly appreciated!"
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Eli White

March 6, 2025

5  out of  5
rating by Eli White
"Hannah worked patiently with me and showed great customer service. Highly recommend this agency!"
We responded:
"That's great, Eli! Thank you for sharing your positive experience with Hannah. It's awesome to hear that she provided you with excellent customer service. Your recommendation means a lot, and we're glad to have earned your trust. If you need any further assistance, feel free to reach out."
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Sally Williamson

March 6, 2025

5  out of  5
rating by Sally Williamson
"If you are looking for people who will work with you on every detail about your insurance needs, try State Farm. They do a great job! Thank you Hannah, you're one of the best."
We responded:
"Thank you, Sally, for your great review and for choosing us for your insurance needs. It's great to hear that Hannah provided you with excellent service. Your feedback is greatly appreciated!"
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Michelle McGinnis

February 17, 2025

5  out of  5
rating by Michelle McGinnis
"Words can’t describe how pleased I am with this agency! Our agent is Mandi and she is amazing!! She is always so kind and helpful and goes above and beyond to make sure we are getting the best rates for our home and auto insurance. I have a big family so have a lot of changes on our auto insurance and she is always so quick to respond. I could never imagine going anywhere else for our insurance needs. Big shoutout to Mandi Henthorn and the Evans Agency!"
We responded:
"Thank you so much, Michelle, for sharing your wonderful experience with Mandi. It's awesome to know that she has been kind, helpful, and responsive to your family's needs. Your feedback is greatly appreciated, and we're grateful for your trust in Jim Evans State Farm for your home and auto insurance!"
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Vonda

February 13, 2025

5  out of  5
rating by Vonda
"Hannah did an awesome job getting me much better rates on my car and home!"
We responded:
"Thank you for sharing your experience, Vonda! It's great to hear that Hannah was able to help you secure great rates for your car and home. We appreciate your feedback and are glad to have you as a valued customer."
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Janette Epperly

January 16, 2025

5  out of  5
rating by Janette Epperly
"Harley has been so helpful in getting an additional policy for some special personal items. Thanks so much!"
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Hilary Virola

January 16, 2025

5  out of  5
rating by Hilary Virola
"Hannah was able to help me quickly and help me get a cheaper quote than Progressive was offering with a cheaper deductible and bundled with renters insurance. Everything was done effortlessly and quickly."
We responded:
"Thanks for sharing your experience, Hilary! It's awesome to hear that Hannah was able to assist you quickly and provide a great quote. We're glad everything went smoothly!"
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Matthew Corrigan

January 16, 2025

5  out of  5
rating by Matthew Corrigan
"Alexxa was fantastic in helping with all details of my insurance policies and moving to a new state. She went above and beyond, locating a new agency and taking care of all the tiny details I would have overlooked."
We responded:
"Awesome to hear, Matthew! We appreciate your feedback for Alexxa and are here to help with any future needs!"
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Betty Tucker

January 16, 2025

5  out of  5
rating by Betty Tucker
"Hannah was very professional and friendly. She l helped to get my insurance lower than my previous company"
We responded:
"Thank you for your review, Betty! I'm glad to know that Hannah was able to provide professional and friendly service while helping you save. Your feedback is greatly appreciated!"
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Trent Anderson

December 28, 2024

5  out of  5
rating by Trent Anderson
"The entire team at the Jim Evans office have been great to work with. We have worked with many of their customers, and they all have great things to say about them and happy with the services they provide. Mandi's level of customer service is top notch, and such a pleasure to work with!"
We responded:
"Thank you, Trent! We appreciate the review and recognition of our team, especially Mandi. "
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Callie Ward

December 9, 2024

5  out of  5
rating by Callie Ward
"Mandi was super helpful, so nice, and goes above and beyond! I saved $100 a month on my auto when I made the switch! Thank you!!"
We responded:
"Thank you for sharing your experience, Callie! It's great to hear that Mandi was able to assist you so effectively and that you’re saving on your auto insurance! We appreciate your kind words and are grateful to have you with us!"
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Dustin

December 4, 2024

5  out of  5
rating by Dustin
"I have been a client of Jim Evans State Farm Insurance for about seven years now, and I can confidently say that my experience has been nothing short of exceptional, thanks to Mandi and the entire team. From day one, Mandi has been incredibly easy to talk to. She has a remarkable ability to break down complex insurance jargon into simple, understandable terms. This has made the often-daunting process of choosing the right insurance policies much less stressful. Mandi always takes the time to discuss all available options with me, ensuring that I am well-informed and comfortable with my choices. Her patience and willingness to answer all my questions, no matter how trivial they may seem, truly set her apart. One of the most noteworthy aspects of working with Mandi is her excellent communication. She is consistently prompt in responding to my inquiries, whether it's via phone, email, or in-person meetings. This level of responsiveness is something I deeply appreciate, as it shows her dedication to providing top-notch customer service. It is clear that Mandi genuinely cares about her clients and their well-being. In addition to Mandi, everyone else in the office that I have interacted with has been fantastic. The entire team at Jim Evans State Farm Insurance exudes professionalism and politeness. They always greet me with a smile and are ready to assist with any concerns I might have. This cohesive and friendly atmosphere makes every interaction pleasant and reassuring. Over the years, Mandi and the team have gone above and beyond to ensure that my insurance needs are met. Whether it's finding the best rates, updating my policies, or simply providing advice, they have consistently demonstrated their expertise and commitment to their clients. The peace of mind that comes with knowing I have a reliable and knowledgeable team on my side is invaluable. In summary, my experience with Mandi at Jim Evans State Farm Insurance has been outstanding. Her easygoing nature, thorough communication, and willingness to explore all options have made managing my insurance a breeze. Coupled with the fantastic support from the rest of the office, I couldn't be happier with the service I've received. I highly recommend Mandi and the team at Jim Evans State Farm Insurance to anyone looking for a dependable and friendly insurance provider."
We responded:
"Wow, Dustin! Thank you so much for sharing your wonderful experience with The Evans Agency, especially Mandi! It's great to know that Mandi has been able to make the often complex world of insurance so much more understandable and stress-free for you. Creating a welcoming and professional atmosphere is something we take great pride in. Knowing that you feel well-supported and valued means a lot to us. It's our goal to ensure that every interaction is as pleasant and reassuring as possible. Thank you for your high recommendation!"
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Kathy Wilson-Gold

November 14, 2024

5  out of  5
rating by Kathy Wilson-Gold
"I can’t say enough good things about Jim Evans State Farm and our incredible agent, Leigh Ann Offield! LeighAnn has been there to meet all of our family’s insurance needs, from home to auto, and has truly made us feel like part of the State Farm family. It’s such a relief to have an agent we can trust and rely on. LeighAnn and the team go above and beyond, making sure we have the coverage we need and answering all our questions with care. Highly recommend them to anyone looking for a trusted partner in insurance!"
We responded:
"Thank you so much, Kathy! It's wonderful to hear that LeighAnn has been able to meet all of your family's insurance needs. We strive to provide trustworthy and reliable service, and it's great to know that LeighAnn and the team have provided this. Your recommendation means a lot to us!"
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Crystal VanCuren Lester

November 13, 2024

5  out of  5
rating by Crystal VanCuren Lester
"I have been with the Jim Evans Agency for over 10 years. The office has great communication and has great response time. Mandi has been awesome to work with during my time with State Farm. Mandi is sweet, quick to respond, answers all questions, gives the best advice for my needs, makes great suggestions, and most importantly she truly cares about the customers. I’ve had to file a few claims, she was very helpful during the process as well. If you aren't using Jim Evans Agency, you are definitely missing out!!"
We responded:
"Thank you so much for your loyalty over the past 10 years! We're grateful to hear about your positive experiences with our team, especially Mandi. Your kind words mean a lot to us, and we're happy to have you as a customer of The Evans Agency. If there's ever anything more we can do for you, please don't hesitate to reach out!"
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Lyndi Mann

October 16, 2024

5  out of  5
rating by Lyndi Mann
"Amanda is so sweet and quick to get you quotes or anything else you may need. I’ve always enjoyed talking to her."
We responded:
"Thank you for sharing your experience, Lyndi! It's wonderful to hear that Amanda has been so kind and quick in assisting you. We're grateful to know that you enjoy talking to her!"
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Daniel Underwood

October 9, 2024

5  out of  5
rating by Daniel Underwood
"Mandi is great. They gave me great coverage and lowered my cost for my other insurance. We are glad we made the switch!"
We responded:
"Thank you for sharing your experience, Daniel! We're happy to know Mandi has been able to assist you effectively. We're grateful you made the switch and look forward to continuing to serve you!"
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Melissa Trimble

October 2, 2024

5  out of  5
rating by Melissa Trimble
"I have been a State Farm customer and Jim Evans Agency client for over 15 years. Our agent, Mandi Henthorn, is an outstanding individual. She is very knowledgeable and truly cares about the well-being of our family. She is very much invested in our family and other clients. The few claims we have made over the years were easy, because she took the time to walk us through the process. I 100% recommend Jim Evans Agency to anyone who is looking for other insurance options."
We responded:
"Melissa, thank you for your kind words and for your loyalty for over 15 years! It's great to hear that Mandi has been able to provide such exceptional service and support for your family. Your recommendation means a lot to us!"
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Ninfa Carranza-McKnight

October 2, 2024

5  out of  5
rating by Ninfa Carranza-McKnight
"Mandi is amazing. She works hard to try to give you the best rates possible and helpsnyou every step of the way. She is always so kind and has amazing customer service."
We responded:
"Thank you so much for your kind words about Mandi! It's great to hear that she has provided you with excellent service and worked to find you great rates. Your satisfaction is incredibly important to us, and we're grateful to know that Mandi's efforts have made a positive impact on your experience."
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Doug McClure

August 28, 2024

5  out of  5
rating by Doug McClure
"Kelsie was amazing very helpful very sweet explained everything well"
We responded:
"Thank you for sharing, Doug! It's fantastic to hear Kelsie was helpful, sweet, and thorough in her explanations. Your positive feedback is greatly appreciated!"
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Jennifer Bender

July 29, 2024

5  out of  5
rating by Jennifer Bender
"Kelsie Daniel was great! Answered every question thoroughly and transparently. Hubby & I are grateful to be a part of a local established agency!!"
We responded:
"Thank you so much, Jennifer! It's wonderful to hear that Kelsie provided thorough and transparent answers to all your questions. We're grateful to have you and your husband as part of the Evans Agency!"